Sign in

Forgotten Password?

TelematicsTelematicsTelematicsTelematics
  • Home
  • Industries
    • Commercial vehicles
    • Government
    • Agriculture
    • Emergency Services
    • Construction
    • Logistics
    • Passenger Transport
    • Housing
    • Utilities
  • Solutions
    • Compliance
    • Efficiency and Savings
    • Safety
    • Solution Flexibility
  • About
  • Contact

About

    Home About
    image_header

    OUR STORY

    Formed in April 2001, UK Telematics have grown to become a major provider of asset and vehicle tracking services within the UK, tracking thousands of vehicles every day of the year.

    UK Telematics is built around a core concept of technology and innovation. We are constantly evolving to the needs of our customers as we aim to exceed their expectations while continuing to provide a first class user experience.
    Our simple to use interface is unique in that it has been specifically designed to provide a 360 degree service, fully accessible and all encompassing. As a full service provider, we design, develop, test, support and fine tune our entire product range in-house without using third parties. Working in partnership with the likes of EE, Vodafone, Microsoft and Garmin, we provide cutting edge technology at realistic prices for the public and private sector.

    We have won awards for innovation and our customers tell us that our system is feature rich and easy to use – a difficult combination to reach and an ongoing challenge that we are fully dedicated to.

    UK Telematics are also industry approved and are specialists in the regulated sectors. With our expertise and industry knowledge we can provide a comprehensive service which meets not only our customers needs but also UK legal requirements.

    From our base on the Welsh/English border in Wrexham we continue to invest in talented people and have brought together a dedicated team of developers, IT specialists and customer service operatives to help us in achieving our goals. We understand the value of our team and are proud to hold ISO 9001 and Investors in People status.

    radius_logo_v1

    UK Telematics is proud to be part of Radius, a group that employ over 1,500 people with a turnover of £2.5 billion in 2019. Radius is currently ranked 19th in the Sunday Times HSBC Top Track 100 and has 27 offices locations across 15 countries.

    The Radius story began in 1990 when Bill Holmes set up a fuel card company in the north of England, UK Fuels. After more than 30 years of growth and development across the globe, Radius is a key global player providing an array of market leading fuel card, telematics, telecoms, insurance and payment card services to over 300,000 customers from a range of business sectors.

    Click here to find out more about Radius.

    FAQ

    • Q1: How does the UK Telematics system work?
      • A1: UK Telematics provide a web based asset tracking system using GPS satellite positioning data and the GPRS communication network to transmit packets of data over the air.

        The system works in real time on a ‘live’ updating format. There is no requirement to dial into vehicles or refresh screens.

    • Q2: What hardware is fitted to my vehicle/asset?
      • A2: Depending on what level of functionality you require, your vehicle(s) will be fitted with a VTU (Vehicle Tracking Unit) and the required GSM/GPRS antenna. All fitments are made in a covert fashion with no signs of the installation having taken place within the vehicle.

        UK Telematics’s VTU’s are CE marked and approved for use in the UK by the UK Department of Transport VCA. In addition, UK Telematics’s hardware products have been extensively tested by the independent laboratory CETECOM.

    • Q3: Do I need to visit UK Telematics for installation to take place?
      • A3: No. UK Telematics operate a nationwide network of fully trained installation engineers, trained to FCS1362 and FITAS level standards. We will come to your depot or premises to carry out any installations at a time convenient to you

    • Q4: I only want to purchase one or two trackers – is there minimum order lever?
      • A4: No. UK Telematics have many hundreds of customers who have a single tracker in a single vehicle. Our minimum length of contract is 12 months, but there is no minimum order level.

    • Q6: Is the system reliable? I need it to work 24/7.
      • A6: UK Telematics continue to invest heavily in providing a secure and reliable service. Our system comes with a guaranteed uptime of 99.75% all year round. Our secure servers in Manchester are stored in one of the UK’s most secure hosted environments used by many local authorities and local government organisations.

    • Q7: Can you provide a personal tracker?
      • A7: Yes. UK Telematics provide a range of devices suitable for personal tracking. Options include Panic Alert functions, extended battery life and motion sensors. See our section on Lone Worker systems for more details, or contact us with your requirements.

    • Q8: Do I need special training to use the UK Telematics system?
      • A8: The UK Telematics system has been designed to be used by someone with low levels of IT experience. Full training can be provided by UK Telematics for our customers, and we also supply a detailed PDF User Guide which is a complete ‘walk through’ the system and how to operate it.

        The award winning UK Telematics interface is designed on a ‘KISS’ principle – and we continue to develop systems that are feature rich but simple to operate.

    • Q9: I need a more bespoke system as I have specialist vehicles. Can you help?
      • A9: Yes. UK Telematics have won awards for our ability to be innovative when it comes to providing solutions. Regardless of the types of vehicles you operate, we can provide a solution for your requirements. UK Telematics monitor a huge range of specialist vehicles from gully cleaners through to gritters and quad bikes. Let us know what you want to monitor, and we can provide the solution you need.

    • Q10: Is it possible for me to see a demonstration of the system?
      • A10: Yes. Ask to speak to one of our Sales Team and they will arrange for you to see a full demonstration of what our system is capable of. There is no obligation to purchase the system after such a demonstration.

    • Q11: How can I pay?
      • A11: We offer a range of options for the purchase of equipment. Contact us for more information on outright purchase, lease or rental. Lease and Rental agreements are subject to status and credit checks involving a third party company.

    UK Telematics,
    Blackwood Business Park
    Ash Road South
    Wrexham
    LL13 9UG, UK

    +44 (0) 1978 665900

    Industries

    • Commercial
    • Construction
    • Agriculture
    • Logistics
    • Passenger Transport
    • Housing
    • Utilities
    • Emergency Services
    • Government

    Solutions

    • Compliance
    • Efficiency and Savings
    • Safety
    • Solution Flexibility
    © Copyright 2017 All Rights Reserved UK Telematics Terms & Conditions Anti Slavery Policy Privacy Policy Acceptable Use Cookie Policy
    • Home
    • Industries
      • Commercial vehicles
      • Government
      • Agriculture
      • Emergency Services
      • Construction
      • Logistics
      • Passenger Transport
      • Housing
      • Utilities
    • Solutions
      • Compliance
      • Efficiency and Savings
      • Safety
      • Solution Flexibility
    • About
    • Contact
    Telematics